![]() For privacy, some buyers don't like to have their name in the title of the listing.It's still possible for other buyers to purchase the item. Remember to be clear with your listing title.Put “ RESERVED for (buyer’s name) ” at the beginning of the listing title and in the description.You can reserve or set aside items in your shop at any time. If you want to offer specific options that don't require further customization or communication between you and your buyer, you can use Variations to offer different sizes, colors, styles, or other options.įor more information on using and managing custom orders, check out this Seller Handbook post. Creating a private listing from a custom request begins a flow of communication between you and your buyer. Listings created from a custom request are private between you and the buyer. Įnabling custom order requests shows buyers that you can work with them to create custom, one-of-a-kind items. Then click Start building the custom order. In the message, click Make this a custom order. If your buyer sent the request through a regular message, you can still create a private custom listing.To view your private listings, click the Your Account icon, then click Shop Manager and choose Listings.If you want to offer a custom digital item, consider setting up made-to-order digital listings in your shop. Private listings can not be created for digital items. ![]() Once you publish this listing, we'll send your buyer an email with a button to purchase the listing.Once your listing is sold, though, it will appear on your public Sold Items page with your other sold listings. The listing won't appear in your public shop or in search, which means that other buyers won't be able to purchase it.Additional information about custom listings It's not possible to choose a calculated shipping profile for custom orders at this time. Once you work out the details of exactly what the buyer wants and how much it will cost, create a custom, private listing directly from the original Custom Request Message thread. Look for it in your Custom Requests folder. When the buyer initially requests an item, you'll receive a message. How you and your buyer complete a custom order If you need more information, send your buyer a message to work out the details. ![]() When a buyer clicks Request Custom Order, they'll see a window where they can describe what they're looking for and the date they need it by (if there is a deadline). The maximum processing time you can place on a custom order is 6-8 weeks. Ī Request Custom Order link will appear on your shop homepage. Select Enabled under Custom order requests.You'll be able to add this feature once your shop is open to the public. You can use private, custom listings in your Etsy shop to allow your buyers to purchase made-to-order items. If a buyer would like to set aside a listing, you can reserve the listing for them. ![]() If a shopper requests a custom item, you can convert their request to a custom listing. You can offer custom listings in your shop by enabling custom order requests. We’ve improved the made-to-order digital listing process! Check out our Forums announcement to learn more. ![]()
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